Customer Service
First class customer service is vital to ensuring the success of your business. By contacting your customers after they’ve interacted with your business, we can capture their feedback, providing you with the data and reporting to enable you to understand your strengths and opportunities to improve.
Customer Surveys
A regular or triggered communication which captures key customer feedback.
Solution benefits:
- Customer insight into your products and/ or services
- Increase customer retention
- Inform investment strategy
- Address customer dissatisfaction
LET'S TALK
If you would like more information on any of the above or want to discuss your outsourcing requirements in more detail, please contact us and we will be happy to help
CALL OUR CLIENT SERVICES TEAM:
SERVICES
SOLUTIONS
ABOUT
ICX Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) permitted activities include acting as a credit broker not a lender for the purposes of financial promotions.
We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.