Automotive Aftersales
Our experienced Aftersales colleagues will proactively contact your customers to increase revenue and profitability whilst driving brand loyalty and customer retention.
Healthcheck (EVHC) Red & Amber Follow-up
Focusing on the ‘amber’ work highlighted on the vehicle health check, our team will contact the customer before the predicted work requirement date, with the target of generating a booking.
Solution benefits:
- Increase workshop revenue and profitability
- Increase customer retention
- Ensures your CRM database is up to date
MOT and Service Booking
Our team will proactively contact your customers in advance of their MOT/ service date, with the target of generating a booking.
Solution benefits:
- Increase workshop revenue and profitability
- Increase customer retention
- Ensures your CRM database is up to date
Warranty Recalls
Our team can manage the warranty recall process on your behalf.
Solution benefits:
- Maximise recall bookings
- Builds a positive brand image
- Increase your workshop revenue opportunities
- Increase customer satisfaction
Service Plan Sales
Contact your customers to make them aware of your service plans and associated benefits.
Solution benefits:
- Increase revenue and profitability
- Enhance your future workshop revenue opportunities
- Improve customer retention
LET'S TALK
If you would like more information on any of these services or want to discuss your outsourcing requirements in more detail, please contact us and we will be happy to help
CALL OUR CLIENT SERVICES TEAM:
SERVICES
SOLUTIONS
ABOUT
ICX Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) permitted activities include acting as a credit broker not a lender for the purposes of financial promotions.
We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.